Consumer Village 2018 Review: What Really Is This Panel?

Rather than signing up for random surveys at will, many online providers are now setting up specific panels or groups of people that they can send surveys out to when the survey is a good fit for that group. Consumer Village, run by Gongos, is one such panel. While that part is clear, understanding more about the website beyond that short description can be hard if you don’t first go through the entire sign up process.

Rather than waste your time, check our information about this site and what it can or cannot do for you. By the end of today’s review, you should have a better idea of whether this is right for you or not.

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About Consumer Village

Consumer Village, which was established in 2007, is part of a larger company called Gongos Research. It is a research panel company like Permission Research that provides services to brands that are hoping to improve their products, get consumer feedback, and even ensures that their employees are happy with the brand.

That said, Consumer Village is a panel for surveys takers that was set up by Gongos Research to get the necessary responses for surveys run by them and associate companies. The idea is unique in that there are more global brands directly represented on this forum than there are on other survey sites. This is likely due to their association with Gongos Research.

How It Works


Registering on the website takes less than 15 minutes, and all you have to do is provide some basic information including name, email address, and some other stats about who you are and where you live.

Once you do this, you’ll want to fill out the Profile Surveys on your account. By filling that out, you’ll be setting yourself up to be more eligible for relevant surveys and focus groups. If you don’t fill it out, Consumer Village will have no idea of what surveys to recommend to you.


The amount of money that you can make on the website will largely depend on what types of surveys or focus groups you are eligible for. You can even earn money by participating in discussions that you have been invited to.

The focus groups are paid out by check, and in many cases, these focus groups earn around $75. Other activities will earn you tokens, and 500 tokens are equivalent to $5.

Consumer Village also has an app that you can download to be able to quickly access surveys that you are eligible for whether you are on the bus, taking a vacation, and having coffee at a cafe. This makes it convenient to get to surveys before they fill up which can be one of the most challenging parts about making extra money by doing online surveys.


When you’re ready to cash out your earned rewards on, you may have to wait a little while because you need to have at least $5 or 500 tokens. All payouts are calculated at the end of the month, and then they are paid to you on the 15th day of the following month.

Those limitations though only apply to cash payouts. If you want to exchange your tokens for an Amazon gift voucher, you can do that instantly at any time as long as you have met the minimum requirement.


Some of the things you’ll love about the website include:

  • Quick Eligibility Check

When Consumer Village sends you a survey, you can find out very quickly whether you are going to be eligible for the survey or not. On many survey sites, you could be 10 minutes into a survey before you are disqualified. That type of thing is rare in Consumer Village. Plus, you still get a small incentive if you don’t qualify!

  • Unique Survey Types

Are you tired of every survey site asking you to fill in bubbles about a certain topic mindlessly? If so, you might want to try this website since they have more unique survey types, including one in which they give you questions, and you fill in short, free-form answers.

Additionally, you can make money doing standard forms, focus groups, panels, discussion boards, and a few other unique types of surveys on their site.

  • “Bank” Feature

The Bank feature on Consumer Village clearly lets you know where you have earned money from, what they are still waiting to pay to you out, and when you can expect it. Survey sites are notorious for not being clear about payouts, so this is a refreshing change.

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Some of the minor drawbacks you need to consider include:

  • Infrequent Surveys

The biggest issue with using the website regularly is that surveys are not available very frequently. This means that even if you really want to devote a lot of time to making money from surveys, you probably cannot make a lot.

While this may be an issue for some, the fact that they have a higher acceptance rate and easy-to-complete surveys makes them still worth joining even with a lower survey send-out rate.

  • Slow Payout

Due to the infrequency of surveys and the payout structure of this site, you may notice that it takes longer to accumulate enough tokens to get a payout and then to actually receive the payout. That’s to be expected with the lower rate of surveys, but it doesn’t make the website any less reliable.

  • Invite Required

The biggest obstacle to using this website is that, at this time, the panels are not open to everyone. To join, you have to be invited, and it’s unclear how you can get an invitation.

Conclusion: Legit or Scam?

While Consumer Village is a legit survey panel, there are quite a few obstacles that are likely to prevent it from being the site that you want to use. First off and most importantly, you cannot join the site without an invitation.

If you do manage to join, you’ll find that while surveys are infrequent, they are interesting and pay relatively well compared to other survey sites. Still, it’s unlikely that you’ll be able to join at this time, so you will probably want to pass on this one!